This guide shows you how to exchange cryptocurrency with us, through our web interface or through Bridge Wallet.
You can access our web interface on our website here or through any other partner website.
Choose the following things:
Then, click the green "Swap" button to continue.
All you need to register is an email address and one of these authentication methods:
If you already have a profile with us, login with one of the methods available to continue.
For this example, we choose the SMS option.
Enter the code that you have received by SMS. If you haven't received any, you can ask for a new one after the timer cooldown.
Enter an email address, where you will receive notification emails about your transactions.
You will see here your profile status and your buy/sell/swap volume limits. Click "Next" to continue.
Choose one of the available options to connect a wallet and choose the address that will send the crypto.
If you already have a profile with us, you will be able to choose one of the wallet addresses that are linked to your profile, or add a new one.
Choose one of the available options to connect a wallet and choose the address on which you will receive your crypto. See here for a detailed tutorial.
If you already have a profile with us, you will be able to choose one of the wallet addresses that are linked to your profile, or add a new one.
Send your crypto to our wallet address, using one of the methods available here.
⚠️ You must send crypto from the wallet that you have selected at step 7.
⚠️ You must send crypto from the blockchain that you have selected at step 2.
Once we will have received your crypto, you will receive a notification email to confirm it (please note that it can take several hours to be sent).
After that, we'll proceed to convert your funds into the chosen cryptocurrency. You will receive a second notification email with the detail of your transaction as soon as your funds will have been delivered on your wallet.
Bridge Wallet is the free mobile app that we've made to easily invest in crypto assets and manage them from your phone.
Enter your phone number below to download Bridge Wallet:
Create a new wallet, or restore an existing one if you prefer to. If you need help on the creation of a wallet, we have made a step-by-step guide here.
Go in Settings > My profile > Register, choose an authentication mode then provide an email address on which you will receive notifications about your transactions.
Registering allows to swap crypto up to CHF1,000 per day, CHF15,000 per month and CHF100,000 per year.
To swap crypto above these limits, you will need to identify. For more info, please see our support page.
Go to the screen of the cryptocurrency that you want to swap, click "Receive" and transfer crypto to that address. You can swap different cryptocurrencies from different networks, to switch network use the network icon on the upper left of the screen. You can see the list of cryptocurrencies available for swaps on this page.
Bridge Wallet being a non-custodial app, please note that you will need to cover network costs to swap your cryptocurrency. More info on our support page.
Click the "Sell" button and choose "Swap with Mt Pelerin".
Choose the amount of crypto that you want to swap, the destination crypto and the destination blockchain.
You can access different cryptocurrencies on different chains, so change chains to see different assets.
Click the "Swap" button to confirm and initiate the transaction. Your crypto will be withdrawn from your wallet, we will convert it to the chosen cryptocurrency as soon as we receive it, then deliver funds to the chosen wallet. You will receive a confirmation email with the detail of your transaction as soon as it will be completed.
The most common questions that our clients ask us are all answered there. Have a look!
We answer all your questions, and we answer them fast! Get in touch by email or through Bridge Wallet's contact form.
We accept clients from all countries, except US and Russian persons, and residents of:
Afghanistan, Belarus, Burundi, Central African Republic, Cuba, Democratic Republic of the Congo, Guinea, Guinea-Bissau, Iran, Iraq, Lebanon, Libya, Mainland China (Hong Kong and Taiwan accepted), Mali, Myanmar, Nicaragua, North Korea, Romania, Russia, Somalia, Sudan, South Sudan, Syria, Venezuela, Yemen, Zimbabwe.